They hire us to know the town or city before they go · Locals across all of Uganda · Urgent: Mukono needs its local now, see the opening
Tembea · Kampala, serving all Uganda

Hire us to know about any town or city.

That is the service. Tembea (Swahili for “walk around and explore”) hires trusted experts who live in towns across Uganda. You send a request through the chat on this page, we route it to our expert on-site in that town or city, and they answer, or go and check, or do it for you, from real lived experience, with real photos as proof.

Locals in towns across Uganda Real visits, real photos Food tasted, honestly reported English & Kiswahili
Busy market street in Kampala, Uganda: a vendor woman in a bright gomesi dress with a basket of pineapples on her head, fruit stalls, white minibus taxis and a boda boda passing in warm afternoon light
Real towns, real answers in Kampala.
Main street of Mbale town in Uganda with small shops, a fruit stall, boda bodas and people walking in soft morning light
Mbale, the town under the slopes of Mount Elgon
A local expert photographing a steaming plate of Ugandan food with her phone in a small restaurant
Every plate, documented on the phone
Ugandan dishes on a woven mat, rolex chapati wraps, grilled tilapia, matoke stew and groundnut stew being tasted
Dishes tasted, honestly reported

The service, plainly

Know about any town or city before you go.

Requests come in through the site chat and get routed to our experts on-site in that town or city, who answer from real lived experience. Two kinds of request, one door:

Ask, know the town or city before you go

Where do families actually eat? Which streets feel safe at night? What is a place really like beyond its listing photos? Ask in the chat and our expert in that town or city answers from having lived it, with honest notes and real photos.

Ask anythingAnswered by a localReal photos

Ask us to check or do, we go, we handle it

Need eyes and hands in the town or city, not just answers? Our expert goes in person, checks whether a restaurant is open and what prices are like today, visits a hotel or venue before you book, buys and delivers something local, or runs an errand across town, and sends photo proof when it is done.

Check in personBuy & deliverErrands donePhoto proof

Food, tasted first-hand

Our expert sits down, orders, and tastes, then tells you the truth about the plate, the price, and whether it is worth your trip. Part of knowing the town or city before you go.

Tasting visitsReal platesHonest prices

Checked in person, reported honestly

Restaurants, hotels, venues, prices, roads, if it decides your trip, our expert checks it standing there, not from a listing. No stock photos, no copied text, no guessing.

Field visitsPrice checksLocal truth

We cover all of Uganda

One studio, one warm standard of care, from the capital to the last mile. New towns join our local network every month.

KampalaWakisoMukono · Coming soonJinjaMbaleGuluLiraAruaMbararaFort PortalEntebbe+ more every month

One door: the site chat

Chat → our expert on-site → answered, checked, or done.

Requests come in through the site chat and get routed to our experts on-site in that town or city, who answer from real lived experience. Ask a question, or ask us to go and do it. Same routing, same local, photo proof when hands were needed.

1

You ask

Ask, or ask us to check or do

Ask: “What is this town or city like before I go?” Check or do: “Is that restaurant open, what are prices today? Visit that hotel for me. Buy this and deliver it. Run this errand.” Both start in the chat.

2

We route it

Your request finds its expert

We route it to our expert on-site in that town or city, the person who lives there, walks those streets, and can answer from experience or go and handle it in person.

3

You know, it’s done

A real answer, or proof it happened

An honest answer from lived experience, or the task done, with real photos as proof. You know the town or city before you go, without having to be there first.

Why businesses choose Tembea

Because a local answer sounds different.

The chat connects you to a person, not a script. Here is how a question travels:

Ask a question, or ask us to go and check or do it. A local answers, with photo proof when hands were needed.

  • Not a bot, a neighbourThe chat never guesses. Every question is routed to our local in that town, who answers from having actually been there, eaten there, and lived it.
  • Two languages, one warm voiceFluent, friendly English and Kiswahili on every channel, so no customer ever feels like a stranger in their own country.
  • All of Uganda, one standardKampala to Arua, Gulu to Mbarara, wherever your customers are, Tembea's warmth reaches them the same way.
  • Honest reporting, with photosField reports show the real plate, the real price, the real street, so you decide with your eyes open.
  • People who are looked after, look after peopleWe pay fairly and train every specialist properly online before they start. Happy carers make happy customers, that is the whole secret.

Example report

See what a report looks like in Gulu

Our local in Gulu sat down in three places this week, ordered what people actually eat, and wrote it straight. No polishing. This is the kind of note our clients get before they travel.

Chicken luwombo in banana leaves, steaming on a plate in a small restaurant in Gulu

Mama Layibi Luwombo Kitchen, Layibi

Chicken luwombo

The chicken was soft and the groundnut sauce had real depth, proper home taste. It took almost 30 minutes to come out, so do not order it when you are rushing.

USh 18,000
Grilled tilapia with kachumbari salad and chips on a white plate in Gulu

Pece Fish Point, Pece

Grilled tilapia with kachumbari and chips

The tilapia was fresh and smoky with nice crisp skin, and the kachumbari was sharp and fresh. The chips arrived lukewarm though, so ask for yours straight from the pan.

USh 25,000
Ugandan rolex chapati wrap cut open to show eggs, cabbage and tomato at a market stall in Gulu

Opio Rolex Stand, Main Street near the market

Rolex, eggs with cabbage and tomato

Chapati was soft and fresh off the pan and the eggs were generous, it fills you up fast. There was a bit too much raw onion for me, I would ask for less next time.

USh 5,000

This is what you get before you travel. Real plates, real prices, honest words.

Kind words travel fast

The feeling we work to create.

“I asked in the chat before our trip, and the answer came from someone who actually lives in that town. We arrived already knowing where to eat and what to skip.”

Visitor planning a tripKampala

“They visited the town for us, tasted the food, sent real photos and honest prices. It was like sending a trusted friend ahead of us.”

Hospitality partnerJinja

“Customers write back just to say thank you for the kindness. Tembea didn't just answer messages, they raised the name of our business.”

Online shop ownerMbarara

The kind of words we aim to earn from every client, in every town we serve.

Work with us

Come and do joyful work with us.

We hire locals who become the person our chat routes to for their town. Mukono is where a client needs us most right now.

Why Mukono, why now? A client wants to know Mukono before they go there, the food, the streets, the places worth their time. That is exactly what our locals do, and Mukono is the town where we urgently need ours. If Mukono is your home ground, our chat is waiting for your application.

Urgent, client request in Mukono

The opening, hiring now

Local Experience & Customer Care Specialist, Mukono

We are opening Mukono as a new Tembea location. Clients keep asking about it, so we are finding our local expert there right now. You visit restaurants, taste the real food, walk the streets, take honest photos, and write the report that lets people arrive already knowing the town. You are also the Mukono voice of our chat (11am–8pm). When a visitor asks about Mukono, the question routes to you.

Total weekly compensation

USh 282,500 / week

Base pay USh 200,000 a week, plus a lunch allowance of about USh 50,000 a week and a transport allowance of about USh 32,500 a week. Paid weekly via mobile money.
Paid food tasting is separate: a work expense for the job, not counted in this total.

Full-time11am–8pmOne month to startRenewed weekly on performanceNtenjeru / MukonoField + work from home

We will be honest with you about how it works: one month to start, renewed every week depending on performance. Do well and the weeks keep rolling, and if our clients keep needing you it can become long-term. No promises beyond that, just a real chance, fairly paid.

How the work actually flows: you never deal with clients directly. Tembea is always the intermediary between you and every client. Nobody will ask you to show clients around town or take them to restaurants. Your job is research only: you visit places, take photos, document prices and conditions, and report back through Tembea.

Prefer email? Send your application to jobs@tembea.co.ug, or apply right here in the chat.

What you need: a phone, that is your essential tool for photos, chat, and coordinating on the ground. A computer is preferred, but it is completely OK if you don’t have one. IT certification preferred: if you have one, it gives your application a nice boost. Just confirm it in the form, and if you are selected for the job we will ask you for a photo of it then.

No application fee, ever. A real employer pays you, never the other way around.

  • Power bank providedWe provide a power bank so your own phone stays charged on field visits. You bring your phone, we help keep it powered.USh 100,000 one-time, yours to keep
  • Unlimited monthly internetA full, unlimited internet bundle loaded for you every month. You will never watch a bundle balance again.
  • Your electricity bill, paid in fullYou work from home, so home must work. Tembea pays your power bill in full, lights on, phone charged, zero stress.
  • Transport allowance, about USh 32,500 a weekCheap local transport around Mukono, paid weekly and included in the USh 282,500 weekly total above.USh 32,500 per week, recurring weekly
  • Every work trip fully coveredIf the job sends you somewhere, fuel, boda, taxi, all of it is paid by Tembea. The job pays for the job, full stop.
  • Lunch allowance, about USh 50,000 a weekA cheap local lunch on working days, paid weekly and included in the USh 282,500 weekly total above.USh 50,000 per week, recurring weekly
  • Paid food tasting, a separate work expenseA separate budget to taste Mukono's food as part of the job and report with photos and honest notes. This is a work expense, not part of the USh 282,500 weekly compensation total.
  • Full online trainingYou will never be thrown in alone. Clear online training before you start, plus friendly support while you find your feet, everything you need to do the job well.
  • Monthly performance bonusesHappy customers, happy payslip. Do great work and your salary grows with monthly bonuses, shared openly and fairly.USh 50,000 to USh 150,000 per month, depending on performance
  • Paid rest daysSundays and public holidays are rest, and your salary never shrinks for them.Paid days off, no extra amount
  • Health cover if the role continuesIf the role continues past the first month, it covers an annual doctor exam, a dentist check, and most of vision care if glasses are needed.Up to USh 300,000 per year
  • Emergency advanceEmergency mobile-money advance available when you really need it.Up to USh 100,000 when you need it
  • A Christmas bonus if the work continuesIf client work carries us together into December, a year-end thank-you lands for you and your family, good work deserves a good Christmas.
Not urgent, register interest

Weekend Restaurant Reviewer

Mukono · part-time, weekends

Visit Mukono restaurants on weekends, taste honestly, photograph beautifully, and write the reviews the town deserves. Food-tasting fully included, of course.

What you need: a phone, your tool for photos, chat, and coordinating. A computer is preferred, but completely OK if you don’t have one.

Not urgent, register interest

Kiswahili Content Assistant

Remote · part-time

Help us write the warm, friendly Kiswahili replies and guides our customers love, clear words, kind tone, zero stiffness, from anywhere in Uganda.

What you need: a phone, your tool for photos, chat, and coordinating. A computer is preferred, but completely OK if you don’t have one.

Not urgent, register interest

Evening Customer Care Backup

Work from home · flexible evening hours

Cover evening customer chats from home when the day team rests, so no customer anywhere in Uganda ever talks to silence.

What you need: a phone, your tool for photos, chat, and coordinating. A computer is preferred, but completely OK if you don’t have one.

Ready to apply?

Fill in the application form. It takes a few minutes, and nothing is sent anywhere until you have read it through and tapped send yourself.

Ask, or ask us to do it

Know about the town or city before you go.

Ask a question and our expert answers from lived experience, or ask us to check or do something in the town or city, and they go in person and send photo proof. Both start in the chat.

General questions: info@tembea.co.ug · Jobs: jobs@tembea.co.ug

Tembea will never ask a job applicant for money at any stage, a real employer pays you, never the other way around.